FAQ

What is the best way to inspect a floor after it hasbeen installed & finished?

Inspection should be done from a standing position with normal lighting. Glare, particularly from large windows, magnifies any irregularity in the floors and should not determine acceptance. When study is required to observe the condition, the condition is not likely acceptable.

A finish similar to that found on fine furniture should not be expected. Trash in the finish, a wavy look along strips, deep swirls, or sander marks, and splotchy areas can be indications of inadequate finishing or cleaning. The quality of the finish can be acceptable and still include some of these problems, but they should not appear over the entire floor.

The perimeter and hard to reach areas (i.e. under radiators, around cabinets and cabinet cut-outs, closets, corners, etc.) are most likely to contain these irregularities.

Again, when inspected from a standing position these irregularities may be present but should not be prominent. One, two, or three irregularities in a floor do not make the floor unacceptable. Depending on the nature of the irregularities a spot repair may also be warranted.

Is there a resale value to using wood floors in home?

Yes! Residential real estate agents say homes with hardwood floors hold their value better, sell faster, and fetch higher prices than a carpeted house. The beauty of our finished product maximizes these advantages.

What type of wood flooring should I select?

Selecting a type of wood involves many factors: color, price and durability. Your personal preference is also a factor in determining the type of wood you select. Select a floor that complements your style of living.

Our experts are skilled at helping people narrow their choices.

Why use wood versus other floors?

Wood floors are softer, warmer and easier on your back than tile floors. They are very easy to maintain and are considered a healthier environment. They add a sense of relaxed luxury to any room.

Are hardwood floors recommended for kitchens and bathrooms?

Yes. New wood floors stand up to water and traffic. Wood flooring wears well in bathrooms, kitchens and other higher-stress areas. Our polyurethane finishes resist wear and stains better than other finishes and require no stripping, no buffing and no waxing.

How do you maintain your wood floors?

Surface finishes like polyurethane require only simple care…Just dust mop, sweep, or vacuum regularly. Always follow the manufacturer’s cleaning recommendations. When cleaning no longer restores shine, recoat the floor with a surface finish. Never wax a surface-finished floor.

How should I clean my floors?

When cleaning a floor, follow the manufacturer’s recommendations. You may generally use a dampened (near dry) mop to maintain a wood floor.

However, excessive moisture will cause damage. Standing water can dull the finish, damage the wood, and leave a discoloring residue. If water spills on a wood floor, immediately wipe it up with a clean cloth.

How can I prevent scratches on wood floors?

Place throw rugs or mats at doorways to help protect wood floors from grit, dirt and sand. Place felt pads under furniture legs and vacuum/dust your floor regularly. Tibets Almond Stick can help hide a scratch.

Is hardwood flooring healthy for allergy suffers?

People suffer from sensitivity to chemicals and toxins. Tests by allergists have proven that wood flooring provides a healthier environment for these allergy sufferers. Wood doesn’t harbor irritating dust and microorganisms. Simple regular maintenance – such as dust mopping or vacuuming – keeps wood floors sanitary.

Are we protecting our forest?

Yes. Far from a depleted resource, hardwood is more available now than ever before. Of the 486 million acres of forestland in the United States classified as commercial, substantially more wood is added in new growth each year than is harvested.

How long will my wood floors last?

One hundred years or so. Simple care and maintenance keeps wood floors looking beautiful for a lifetime. Instead of laying an entirely new floor when the original is worn the wood floors can be rejuvenated with sanding and refinishing.

When done by a wood flooring professional, wood floors need only to be refinished every 10-15 years or 10-12 times during a floor’s life.

Can you reuse recycled wood?

Yes. Wood salvaged from a variety of sources, including old barns and factories, is a popular high-end design trend. Wood recovered from riverbeds is another growing segment of the wood flooring industry. Logs that sank during logging operations years ago are being recovered by a number of companies and used to create truly unique flooring.

Is it okay to tape paper to the floor in my new house to protect the floor?

The National Wood Flooring Association recommends that you do not use any type of tape (even blue painter tape) and tape it to the floor. The glue on the tape will set-up and adhere to the finish. Then when you pull up the tape, you will pull up the finish. Whenever protecting your floor, please tape paper to paper or tape to the trim.

Will moving my refrigerator across the wood floors damage the wood?

Yes. If you move your refrigerator across the wood, the weight of the refrigerator is positioned on four wheels. The amount of weight per square inch will make an indentation in your wood floors by crushing the wood fibers. Whenever moving your refrigerator, you should always protect the floor with plywood or sheets of Formica. Cardboard is not hard enough to protect the floor from your refrigerator.



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